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Leadership Bookshelf

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The Ultimate Guide to Competency Assessment in Health Care, Third edition. 2005

Wright, Donna

Personnel Management; Professional Competence

Access link: EBSCO


Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind, Second revision. 2016

Hakim, Amy Cooper; Solomon, Muriel

Conflict Management; Interpersonal Conflict; Interpersonal Relations

Access links: EBSCOProQuest


Working with Difficult People, Second edition. 2009

Lundin, William; Lundin, Kathleen; Dobson, Michael S.

Conflict Management; Interpersonal Conflict; Interpersonal Relations

Access link: EBSCO


Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare. 2019

Clapper, Craig; Merlino, James; Stockmeier, Carole

Medical Care Safety Measures; Medical Error Prevention; Patients Safety Measures

Access links: ProQuest


1001 Ways to Energize Employees. 1997

Nelson, Bob

Employee Motivation; Leadership; Personnel Management; Staff Development

Access link: EBSCO


2600 Phrases for Effective Performance Reviews: Ready-To-Use Words and Phrases That Really Get Results. 2005

Falcone, Paul

Performance Standards

Access link: EBSCO


2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results. 2012

Falcone, Paul

Employee Motivation; Goal Setting; Performance Standards

Access link: EBSCO


3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations. 2013

Lamb, Sandra E.

Business Writing; Employee Rating; Human Resources; Personnel Management

Access link: EBSCO


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