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Leadership Bookshelf
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The Ultimate Guide to Competency Assessment in Health Care, Third edition. 2005
Wright, Donna
Personnel Management; Professional Competence
Access link: EBSCO
Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind, Second revision. 2016
Hakim, Amy Cooper; Solomon, Muriel
Conflict Management; Interpersonal Conflict; Interpersonal Relations
Working with Difficult People, Second edition. 2009
Lundin, William; Lundin, Kathleen; Dobson, Michael S.
Conflict Management; Interpersonal Conflict; Interpersonal Relations
Access link: EBSCO
Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare. 2019
Clapper, Craig; Merlino, James; Stockmeier, Carole
Medical Care Safety Measures; Medical Error Prevention; Patients Safety Measures
Access links: ProQuest
1001 Ways to Energize Employees. 1997
Nelson, Bob
Employee Motivation; Leadership; Personnel Management; Staff Development
Access link: EBSCO
2600 Phrases for Effective Performance Reviews: Ready-To-Use Words and Phrases That Really Get Results. 2005
Falcone, Paul
Performance Standards
Access link: EBSCO
2600 Phrases for Setting Effective Performance Goals: Ready-to-Use Phrases That Really Get Results. 2012
Falcone, Paul
Employee Motivation; Goal Setting; Performance Standards
Access link: EBSCO
3000 Power Words and Phrases for Effective Performance Reviews: Ready-to-Use Language for Successful Employee Evaluations. 2013
Lamb, Sandra E.
Business Writing; Employee Rating; Human Resources; Personnel Management
Access link: EBSCO